VORTEXINAL Refund Terms and Conditions

Welcome to VORTEXINAL. We value your satisfaction and are committed to providing you with the best services. Please review our refund policy to understand your rights and obligations regarding refunds.

1. General Refund Policy

If you are not satisfied with your purchase from VORTEXINAL, you may be eligible for a refund under the terms detailed below. Each request is subject to evaluation on a case-by-case basis to ensure fair treatment.

2. Eligibility for Refunds

• You must request a refund within 14 days of the purchase date.
• The product or service in question must be unused or unutilized.
• Digital products must not have been downloaded or accessed.

3. Non-Refundable Items

• Gift cards and vouchers are non-refundable.
• Services already rendered or in progress cannot be refunded.
• Items purchased during promotional sales are non-refundable.

4. How to Request a Refund

1. Contact our support team at [email protected] with your order details.
2. Provide a detailed explanation of the refund request.
3. Include any supporting documentation or evidence.

5. Refund Process

Upon receiving your request, VORTEXINAL will:

• Review the request and evaluate eligibility.
• Notify you via email of the approval or rejection of your refund request.
• Process the refund within 10 business days if approved, using the original payment method.

6. Changes to this Policy

VORTEXINAL reserves the right to amend this refund policy at any time. Any changes will be posted on this page, and it is your responsibility to review these terms regularly.

7. Contact Us

If you have any questions or require further assistance, please reach out to our support team at [email protected].

Thank you for choosing VORTEXINAL.